Trusted Technology Platform for Faster Claims Operations

Accelerate claims processing and improve your customers' experience.

Automatic preparation of claims files: verified policy, applicable coverage, missing documents, inconsistencies, and sourced evidence — to process faster, without replacing your core systems.

Become a design partner → Request a demo

For insurers, TPAs, claims-handling delegates, managing brokers, loss-adjusting firms, and P&C claims teams.

Lightweight system integrationEU hostingData never used to train modelsComplete audit trailSecurity & compliance by design

// file_ready_to_process

A file reconstructed, verified, and sourced — before the human decision.

Input

Claim file
— Marie

Loss
notice

Contract / Policy

Invoice

Photos /
supporting docs

raw_documents · unstructured

gravitsales

automated claim analysis

1 Understand the claim Detected type: Water damage

2 Identify the applicable policy Active policy + premium paid

3 Check coverage Water-damage coverage confirmed

4 Review the file documents Unsigned quote

5 Detect inconsistencies Policy # mismatch

6 Generate a source-traced report Every flag links to its evidence

Evidence source-traced

A Loss notice

Policy #:

MRH-2025-000459

Page 2 / Field: Policy #

B Contract / Policy

Policy #:

MRH-2025-000456

Page 1 / Field: Policy #

Adjuster report

claims_adjuster

Pre-processed file

2 anomalies detected

Evidence available

Recommended action

Follow up with Marie

View evidence

Request signed invoice

Follow up with the client

// the_problem

The customer waits while your teams prepare the file.

A claim rarely arrives complete. Scanned claim report, estimates, photos, emails, policy, endorsements, missing documents, premium status to verify: before they can even begin processing, the handler has to reconstruct the file.

Meanwhile, the policyholder waits, follows up, worries, and perceives slow processing. The problem isn't only about documents — it's operational and relational.

Every hour spent preparing the file delays the response to the customer.

// value_proposition

Claims prepared faster. Customers better served. Teams more efficient.

gravitsales automates the preparation steps that slow down claims processing. The platform verifies the contractual framework, identifies applicable coverage, detects missing documents, extracts the relevant facts, and links every piece of information to a source of evidence. The handler receives a file that is already structured, verified, and ready to process.

Improve the customer experience

Reduce first-analysis turnaround, clarify document requests, and speed up overall file processing.

Absorb more claims

Increase team processing capacity without proportionally increasing headcount.

Reduce manual tasks

Cut down on re-keying, document searches, repetitive checks, and unnecessary follow-ups.

Secure the claims process

Tie every fact, coverage, amount, or missing document to a verifiable source.

Fit into your existing setup

Start with no heavy migration, then progressively connect to claims tools, document management (DMS), policy exports, and business APIs.

// how_it_works

An intelligent layer on top of your existing systems.

gravitsales does not replace your claims tool. It accelerates file preparation before the human decision.

1
Connection

Connect or upload your files

Simple start: manual upload, ZIP, PDF, photos, emails, or CSV export. No systems overhaul is required during the pilot phase.
- Quick start, no migration
- Works with real files
- Progressive integration ramp-up
2
Preparation

The file is read, sorted, and verified

The platform organizes the documents, extracts the relevant information, and verifies the file's key elements.
- Policy, premiums, coverage period
- Coverage, endorsements, exclusions to verify
- Missing documents & inconsistencies detected…
3
Decision

The handler receives a file ready to process

A clear preparation brief: summary, extracted facts, applicable coverage, points requiring attention, and clickable evidence.
- Missing documents put in context
- Clickable evidence
- They validate, correct, complete, and decide

AI accelerates the preparation. Humans keep the decision.

// operational_gains

What the solution helps improve.

Processing time

Reduce the time needed to go from claim intake to the first useful action: validation, document request, routing, or processing.

Customer satisfaction

Faster, clearer, and better-targeted requests reduce uncertainty on the policyholder side and repeated follow-ups.

Absorption capacity

Process more files with consistent quality, especially during peaks: severe weather, backlog, absences, or seasonality.

Processing quality

Standardize preparation, reduce oversights, flag inconsistencies, and limit contractual scoping errors.

Operational oversight

Track incomplete files, causes of bottlenecks, the most frequently missing documents, and preparation times.

// system_integration

Designed to fit into your existing setup, not to replace it.

Your teams already have a rich systems landscape: claims tool, DMS, CRM, policyholder portal, policy repositories. gravitsales fits in as an intelligent preparation layer around these tools.

INBOUND

EmailsZIP / PDFPhotosReportsCSV export

gravitsales

Intelligent preparation

YOUR_SYSTEMS

Claims toolDMSCRMPolicyholder portalAPI

You keep your tools. We accelerate what happens between file intake and the decision.

// security_&_compliance_by_design

Built for the requirements of the insurance industry.

gravitsales is designed from the ground up for regulated environments. The platform streamlines the compliance, audit, and vendor-assessment processes of organizations subject to GDPR, DORA, and IT security requirements.

EU hosting ACTIVE GDPR ACTIVE Audit trail DEFAULT No data training DEFAULT DORA-ready ARCHITECTURE ISO 27001 / SOC 2 IN PROGRESS

Architecture designed to align with DORA requirements and the digital operational resilience expectations of the financial sector. Certifications in progress are indicated as such.

// design_partner

Become a design partner

Co-build the next-generation claims decision engine

Are your handlers spending too much time reconstructing the right policy version, the applicable coverage, or the right endorsement? We're opening a limited number of spots to insurers, mutual insurers, delegated brokers, MGAs, and claims handlers to validate our engine on your real cases — with decisions that are explainable, traceable, and always validated by your teams.

Why join the program

Validate the engine on your files.

Backtest on 50 to 200 historical cases: correct policy version, applicable coverage, deductibles, limits, effective dates, and endorsements.

Keep business control.

The engine runs in shadow mode: it proposes a justified analysis, your handlers decide.

Shape the roadmap.

Your complex cases become the product's reference scenarios.

Get founder terms.

Performance report, priority access to features, and preferential pricing if you move to production.

Two options

Recommended

Design partner pilot

A guided 8-to-12-week program: audit of your cases, backtest, shadow mode, and ROI report. Your participation fee is fully credited toward your first annual contract.

Strategic partner

Free or heavily discounted terms for a limited number of organizations, in exchange for a senior sponsor, regular feedback, and a publishable anonymized case study. Priority influence on the roadmap, without exclusivity.

Your commitment

8 to 12 weeks. A business sponsor, a claims expert, a policy expert, 50 to 200 anonymized files, and a regular 45-minute check-in. No technical integration is required to start. The program is governed by an NDA, data minimization, and systematic human validation.

Limited spots

We are selecting 3 to 5 partners for this first cohort, chosen for the complexity of their contractual cases and their ability to move fast with their business teams.

Become a design partner → Talk with the product team

// frequently_asked_questions

What teams ask us.

Do we need to replace our claims tool?

No. gravitsales integrates around your existing systems. The product can start with file uploads or CSV exports, then evolve toward API or DMS connectors.

Is the solution easy to get started with?

Yes. The interface is designed for claims handlers: documents, policy, coverage, missing documents, evidence, inconsistencies, and processing brief.

What does it change for the end customer?

The file is prepared faster, document requests are more precise, and the handler can act sooner. The goal is to reduce wait times and improve customer satisfaction.

What does it change for the teams?

Fewer manual tasks, less re-keying, less document searching, and more capacity to absorb claim volumes.

Is it compatible with our compliance constraints?

The platform is built with a security- and compliance-by-design approach: EU hosting, audit trail, access management, no model training on your data, DPO/CISO documentation, and alignment with GDPR and DORA requirements.

Does the tool make automatic decisions?

No. It prepares, sources, and flags. The handler validates, corrects, and decides.

Can we start without connecting our entire systems?

Yes. A pilot can start with anonymized closed files, CSV exports, and a limited business scope. Integrations can be added progressively once the value is validated.

What types of claims are covered today?

The initial scope is home water-damage claims. Expansion to other property P&C claims happens progressively with our design partners.

Ready to accelerate your claims without replacing your systems?

In 20 minutes, we'll show you how gravitsales prepares a claims file: verified policy, applicable coverage, missing documents, inconsistencies, and sourced evidence.

Become a design partner → Request a demo

No commitment · no heavy systems integration to get started